GDPR & Privacy Policy
How V-Power Mobile Detailing collects, uses and protects your personal information.
Privacy Policy for V-Power Mobile Detailing
V-Power Mobile Detailing respects your privacy and is committed to protecting any personal information you provide when you contact the business, make an enquiry, request a quote, book a service or use this website.
This policy explains what information may be collected, how it may be used, how it is kept safe, and what rights you have under UK data protection law.
Who We Are
This website is operated by V-Power Mobile Detailing.
The person responsible for managing personal information for the business is:
- Manager: Chris Verrall
- Email: vpowerdetailing@gmail.com
- Phone: 07813 479720
If you have any questions about this Privacy Policy or how your information is handled, please contact Chris using the details above.
Information We May Collect
When you contact V-Power Mobile Detailing or use this website, we may collect information needed to respond to your enquiry, provide a quote or arrange a booking.
Contact Details
Your name, email address, phone number and any information you provide when making an enquiry.
Vehicle Information
Details such as vehicle make, model, condition, service required and any photos you choose to send.
Booking Details
Your address or general location if needed to arrange a mobile detailing appointment.
Website Data
Basic technical information such as pages visited, browser type and general website usage if analytics or security tools are used.
Messages
Any details included in emails, contact forms, text messages, calls, social media messages or other correspondence.
Payment Records
Basic transaction or invoice details where required for business, tax or accounting purposes.
How We Use Your Information
V-Power Mobile Detailing may use your personal information to:
- Respond to enquiries
- Provide quotes and service information
- Arrange bookings and appointments
- Confirm vehicle details and service requirements
- Carry out mobile detailing services
- Send booking-related messages
- Keep basic business, invoice and accounting records
- Improve website performance and customer service
- Comply with legal, tax or regulatory obligations
Your information will not be sold to third parties.
Legal Basis for Processing Your Information
Under UK data protection law, a lawful basis is required for processing personal information. V-Power Mobile Detailing may rely on one or more of the following lawful bases depending on the situation:
Contract
To provide quotes, arrange bookings and carry out the detailing services you have requested.
Legitimate Interests
To respond to enquiries, manage customer relationships and operate the business effectively.
Legal Obligation
To keep records required for tax, accounting or other legal responsibilities.
Consent
Where you have given permission, such as agreeing to receive marketing updates or allowing images of your vehicle to be used.
Vital or Security Reasons
Where limited information may be processed to help protect the website, business systems or prevent misuse.
Who We May Share Information With
V-Power Mobile Detailing may share limited personal information with trusted service providers where necessary to run the business. This may include:
- Website hosting providers
- Email and communication providers
- Contact form or website security tools
- Payment, invoicing or accounting services
- Professional advisers where required
- Legal or regulatory authorities where required by law
Only the information necessary for the relevant purpose will be shared.
V-Power Mobile Detailing does not sell your personal information.
How Long We Keep Your Information
Personal information is only kept for as long as needed for the reason it was collected, including for enquiries, bookings, customer records, tax, accounting or legal purposes.
If you make an enquiry but do not book a service, your details may be retained for a reasonable period in case you follow up. Business records may be kept for longer where required for legal, tax or accounting reasons.
Your Data Protection Rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
- Request access to the personal information held about you
- Ask for inaccurate information to be corrected
- Ask for information to be deleted in certain circumstances
- Object to certain types of processing
- Ask for processing to be restricted in certain circumstances
- Withdraw consent where processing is based on consent
- Request a copy of certain information in a portable format
To make a request, please contact Chris at vpowerdetailing@gmail.com.
Cookies and Website Tracking
This website may use cookies or similar technologies to help the website function, improve performance, protect against spam or understand how visitors use the website.
Where required, you may be asked to accept or manage cookies when visiting the website. You can also control cookies through your browser settings.
Vehicle Photos and Marketing
V-Power Mobile Detailing may take photos of vehicles before, during or after detailing work for quality records, portfolio use, website content or social media.
Where possible, photos will avoid showing personal information such as number plates, faces, addresses or identifying details unless permission has been given.
If you do not want your vehicle photographed or used in marketing, please make this clear before the service begins.
Complaints
If you are unhappy with how your personal information has been handled, please contact V-Power Mobile Detailing first so the matter can be looked into.
You also have the right to raise a concern with the Information Commissioner’s Office, which is the UK regulator for data protection matters.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, business processes or legal requirements.
Please check this page occasionally to make sure you are happy with any changes.
Last updated: [Add date]
Contact Details
For privacy questions or data protection requests, please contact:
- V-Power Mobile Detailing
- Manager: Chris Verrall
- Email: vpowerdetailing@gmail.com
- Phone: 07813 479720